1. Before connecting the dash cam for the first time, what condition is required?

The first time you connect your dash cam to your phone, your phone must have the latest version of the 70mai app installed.

2. How to check the dash cam Wi-Fi hotspot name?

Press the function below the icon  to enter settings, select System settingsWi-Fi hotspot, the hotspot name will be displayed on the dash cam screen.

3. What is the Wi-Fi password of the dash cam?

Press the function below icon  to enter settings, select System settingsWi-Fi hotspot, the hotspot password will be displayed on the dash cam screen.

4. How to change the Wi-Fi password of the dash cam?

You can change the Wi-Fi hotspot password in the 70mai app.

Open the 70mai app and connect to the dash cam. Enter the dash cam plug-in page and tap to enter Device settings. Select Set Wi-Fi password then change the password following the onscreen instructions.

After modifying the dash cam’s Wi-Fi password, the phone needs to reconnect to the dash cam’s hotspot with the new password.

5. How to check Wi-Fi status and switch Wi-Fi?

Please check the dash cam screen:

  • Icon  indicates that the Wi-Fi is on.
  • Icon  indicates that the Wi-Fi is off.

Press the function button below the icon  to enter settings, select System settingsWi-Fi hotspot, then switch the Wi-Fi.

6. Can’t find the dash cam’s Wi-Fi hotspot in the Wi-Fi hotspot list in the phone?

If you cannot see the dash cam’s Wi-Fi hotspot in your phone’s Wi-Fi hotspot list, do the followings:

(1). Make sure the dash cam’s Wi-Fi hotspot is on. If it is not on, open the Wi-Fi hotspot on the dash cam;

(2). Turn off the wireless LAN (or WLAN) and then on again in the phone’s system settings.

After doing the above, if you still cannot find the dash cam’s Wi-Fi hotspot, please contact customer service.

7. How to make the Wi-Fi hotspot automatically turn on every time the dash cam boots?

You can do either of the followings to change the power-on Wi-Fi setting:

  • Press the function button below the icon  to enter dash cam settings, select System settings > Power-on Wi-Fi > Turn on hotspot.
  • After connecting the dash cam on the 70mai app, enter the dash cam plug-in page. Tap to enter Device settings, then select Power-on Wi-Fi setting.

8. Why does the phone display “Security Verification Fail” during the connection?

Security verification fails because consent to the connection of the phone is refused.

Please follow the steps below to reconnect:

(1). Go to  > My Devices and tap 70mai Dash Cam A800  to enter the device detail page. Tap the icon  on the right top corner to delete the device from the 70mai app device list.

Note: During the process of deleting a device, please ensure that the mobile phone network can be used. Otherwise, only the local device information is deleted. After connect with the Internet, the device information will be renewed from the cloud.

(2). After successfully delete the device, please add the device again then connect.

9. When using iPhones to connect the dash cam Wi-Fi hotspot, why “Cannot join the network” prompts when inputting the password?

Hotspot that has been input with wrong password will be determined as illegal by iPhone when a second try of input happens in a short time. And a pop-up dialog box Cannot join the network xxxx (xxxx is Wi-Fi hot spot name)  will display on the screen.

In this case, please exit the password interface, back to the Wi-Fi hotspot list, select the dash cam hotspot and then re-connect.

If the above operation still cannot make a successful connection, please click icon  on the right side of the dash cam hotspot in the Wi-Fi hotspot list, enter the Wi-Fi hotspot details interface, and then click Ignore this network. After ignoring the dash cam’s Wi-Fi hotspot, you can connect again.