The watch screen can’t light up
If the watch screen goes off and raising your wrist to illuminate the screen or tapping the upper button/lower button doesn’t turn the screen on, try the following:
- It may be because the watch has insufficient power, so connect to the charging stand to check the battery.
- Press and hold the upper button for 15 seconds to force the watch to restart. After restarting, check the watch firmware version. If it isn’t the latest version, upgrade to the latest version for a better user experience.