1. Do I need to turn on recording manually?

When the dash cam turns on, if inserted with one usable microSD card, it will automatically start recording and no manual operation is needed.

Note: When the dash cam is turned on the first time or when it is restored to factory settings, it needs to be activated by connecting to the 70mai app. After that, it can be used normally.

2. Can I pause the recording?

The dash cam is a road safety record tool and it will as much as possibly record driving videos in order to maximize the protection of the rights of car owners. Therefore, dash cam does not support manually pause recording.

3. Why the dash cam stops recording?

The dash cam will automatically stop recording in the following situations:

  • When you enter the album on the 70mai app.
  • When you format the microSD card in the dash cam.
  • When your microSD card is below Class 10 and the writing speed decreases in recording, the recording will pause (In this case, replace with a higher-level microSD card).
  • When your microSD card has increasing fragments and decreasing writing speed after being used in the dash cam for a period of time, the recording will pause (In this case, please format the microSD card in the dash cam before usage).
  • When you restore factory settings.
  • When you use the 70mai app to push the firmware upgrade package to the dash cam.
  • When dash cam is updating.

4. How to check whether the dash cam is in normal recording?

Please check the indicator status. If the indicator is solid green, the dash cam is recording normally.

5. What types of videos does the dash cam record?

Dash cam records the following types of videos:

  • Normal video
  • Emergency video
  • Parking surveillance video
  • Time-lapse video

6. Can I record videos with sound?

The device records soundlessly by default. If you would like to record videos with sound, please enable Sound recording in the dash cam Settings.

7. Can I change the video length?

By default, the length of one normal video is 1 minute. But if you would like to record a longer video, you can change the Recording duration in the dash cam Settings.

Note: The emergency video length and parking surveillance video length couldn’t be set manually.

8. Why the recorded videos are not clear?

To make sure that the preview screen and the replayed video are fluent when you watch them, the dash cam applies a default low resolution. This default solution won’t affect the video recording resolution. When you download the videos to your phone or computer, you will watch them with the original quality and recording resolution.

However, if you are not satisfied with the original quality, you can change the video recording resolution in the dash cam’s Settings.

9. The recorded video image is blurry.

If there are smudges on the dash cam’s camera or on the windshield where the dash cam is installed, the recorded video image may be blurry.

In this case, do the followings:

  • Check if there are smudges or finger prints on the dash cam’s camera.
  • Check if the protective film on the dash cam’s camera is removed.
  • Check if there are smudges on the windshield where the dash cam is installed. Clean the windshield with a clean cloth.