1. Do I need to turn on recording manually?

When the dash cam turns on, if inserted with a usable microSD card, it automatically starts recording and no manual operation needed.

2. Can I pause during recording?

Dash cam is a road safety record tool and it needs as much as possibly to record driving videos to maximize the protection of the car owners. Therefore, dash cam does not support manually pause video.

3. Why the dash cam stops recording?

Dash cam automatically stops recording in the following situations:

• When you enter the album;
• When you format the microSD card in the dash cam;
• When the microSD card is below Class 10 and the writing speed decreases in recording, the recording will pause (In this case, replace with a higher-level microSD card);
• When the microSD card has increasing fragments and decreasing writing speed after being used in the dash cam or in other devices for a period of time, the recording will pause (In this case, please format the microSD card in the dash cam);
• When you restore factory settings;
• When you use app to push the firmware upgrade package to the dash cam;
• When dash cam is updating.

4. How to check whether the dash cam is in normal recording?

When the dash cam is in normal recording, a blinking red dot and ““icon will be displayed in the top left corner of the screen.

5. Can I record videos with sound?

The device records soundlessly by default. If you would like to record videos with sound, you can do either of the followings:

• Press the function button below the icon”“. After audio recording is enabled, the icon changes to ““.
• When the dash cam is connected to the phone, you can enable the sound recording in settings in dash cam’s homepage.

6. Can I change the video length?

By default, the length of one standard video is 1 minute. You can change the video duration in settings.

Press the function button below the icon  to enter Settings, select Video settings > Recording duration.

Note: The duration fo the emergency video and parking surveillance video couldn’t be set manually.

7. Why the recorded videos are not clear?

To make sure that the preview screen and the replayed video are fluent when you watch them, the dash cam applies a default low resolution. This default solution won’t affect the video recording resolution. When you download the videos to your phone or computer, you will watch them with the original quality and recording resolution.

8. The recorded video image is blurry.

If there are smudges on the dash cam’s camera or on the windshield where the dash cam is installed, the recorded video image may be blurry.

In this case, do the followings:

• Check if there are smudges or finger prints on the dash cam’s camera.
• Check if the protective film on the dash cam’s camera is removed.
• Check if there are smudges on the windshield where the dash cam is installed. Clean the windshield with a clean cloth.