Power Station Troubleshooting Manual

1. Fault Code Description

If a fault occurs when the power station is in use, the corresponding fault code will be displayed on the intelligent screen. Common fault codes include E01, E02, E03, among others. When a fault occurs, contact the customer service and inform them of the displayed fault code.

When there are multiple fault codes, the one with the highest priority will be displayed. In this case, rectify them one by one as prompted on the screen. And all the fault codes can be listed on 70mai Apps.

2. Troubleshooting

If any fault occurs while in use, you can perform troubleshooting according to the following table. If the fault persists after the corresponding measure has been taken, contact the customer service or local distributor.

Fault CodeFault MessageTroubleshooting
E01Communication failureTurn off and restart the product
E02Communication failureTurn off the product and quickly press the function key 5 times to restore the factory settings
E03Low battery capacityPlease charge in time to replenish the battery
E04Discharge overtemperature protectionPlease wait for the product to return to normal temperature (less than 40°C, it is recommended to keep it for more than 2 hours), turn off and restart the product
E05Discharge low temperature protectionPlease place the product in an environment with a temperature above -5°C for more than 2 hours, turn off and restart the product
E06Charging low temperature protectionPlease place the product in an environment with a temperature above 8°C for more than 2 hours, turn off and restart the product
E07Charging over temperature protectionPlease wait for the product to return to normal temperature (less than 40°C, it is recommended to keep it for more than 2 hours), turn off and restart the product
E08DC charging input under voltage protectionPlease check or replace a suitable charging input power source (such as an adapter) to ensure that the charging input voltage is within the range of (12~24V), and reinsert the charging cable
E09DC charging input over voltage protectionPlease stop charging, check or replace a suitable charging input power source (such as an adapter) to ensure that the charging input voltage is within the range of (12~24V), and reinsert the charging cable
E10DC charging input over voltage protectionPlease stop charging, check or replace a suitable charging input power source (such as an adapter) to ensure that the charging input voltage is within the range of (12~24V), and reinsert the charging cable
E11DC charging input under voltage protectionPlease check or replace a suitable charging input power source (such as an adapter) to ensure that the charging input voltage is within the range of (12~24V), and reinsert the charging cable
E12AC Overtemperature ProtectionPlease wait for the product to return to normal temperature (it is recommended to wait for more than 1 hour), turn off and restart the product before turning on AC output
E13AC output overload protectionPlease remove the AC port load device, turn off and restart the product before turning on AC output
E14DC or cigarette lighter output protectionPlease remove the load device on the DC 5521 port or cigarette lighter socket, turn off and restart the product before turning on DC output
E15Type-C output protectionPlease remove the Type-C port load device, turn off and restart the product before inserting Type-C for use
E16USB QC output protectionPlease remove the USB port load device, turn off and restart the product before inserting USB for use
E17USB 2 output protectionPlease remove the USB port load device, turn off and restart the product before inserting USB for use
E18USB 3 output protectionPlease remove the USB port load device, turn off and restart the product before inserting USB for use